PURCHASING INFORMATION

Shipping Information | Price Adjustment Policy | Return Policy | Taxes

Shipping Information

Shipping Costs & Methods

Please use the chart below to estimate the standard shipping & handling charge for your order.

CONTIGIOUS U.S. & U.S. TERRITORIES:

ALASKA & HAWAII:

INTERNATIONAL:

 

Standard Shipping

• FREE ground shipping available in the continental United States
• Orders are processed after credit card authorization is complete
• Orders will typically arrive in 5 - 7 business days (Monday through Friday, not including holidays)
• Packages shipped Standard require signature upon delivery

2-Day Express

• Available in the continental United States, Alaska, Hawaii, and the US Territories
• Orders are processed after credit card authorization is complete
• Orders placed before 3 PM Eastern will arrive within 2 business days for delivery within the continental United States
• Orders placed after 3 PM Eastern will arrive within 3 business days for delivery within the continental United States
• Orders shipped to Alaska, Hawaii, and the US Territories will take additional time
• Packages shipped 2-Day Express require signature upon delivery

Overnight

• Available in the continental United States
• Orders are processed after credit card authorization is complete
• Orders placed before 3 PM Eastern will arrive within the next business day
• Orders placed after 3 PM Eastern will arrive within two business days
• Packages shipped Overnight require signature upon delivery

Shipments to International Addresses

• DavidMeister.com currently offers shipping to over 120 countries.

Afghanistan Algeria Angola Antigua Argentina Aruba Australia Austria Bahamas Bahrain Bangladesh Barbados Belgium Bermuda Bosnia-Herzegovina Brazil Bulgaria Burundi Canada * Cayman Islands Chile China Colombia Costa Rica

Curacao Cyprus Czech Republic Denmark Djibouti Dominican Republic Ecuador Egypt El Salvador Estonia Ethiopia Finland France Germany Ghana Greece Grenada Guam Guatemala Guyana Haiti Holland Honduras Hong Kong

Hungary Iceland India Indonesia Iraq Israel Italy Jamaica Japan Kenya Kazakhstan Kuwait Latvia Lebanon Libya Lithuania Macau Malta Mauritius Mexico ** Morocco Namibia Nepal

Netherlands Netherlands Antilles New Zealand Nicaragua Nigeria Norway Oman Pakistan Palestine Autonomous Panama Peru Philippines Poland Portugal Qatar Romania Rwanda Seychelles Singapore Slovak Republic Slovenia South Africa South Korea Spain

Sri Lanka St. Kitts & Nevis St. Lucia Swaziland Sweden Taiwan Tanzania Trinidad & Tobag Turkey Turks & Caicos Islands Uganda Ukraine United Arab Emirates Uruguay Uzbekistan Vatican City Venezuela Vietnam Yemen Arab Republic Zambia Zimbabwe

* Canadian orders will be shipped 2-day Express.
** Product Origin may be China and could result in an exceedingly high duty rate.
*** We currently cannot ship to Ireland or the United Kingdom

Duty and Taxes - The recipient (the party receiving goods) is responsible for all custom fees, including taxes, brokerage fees, and any other fees assessed at the border prior to delivery. The carrier will collect these charges at the time of delivery.

Shipping – Please allow 5 – 7 business days for delivery.

Returns - The recipient will be fully responsible for all shipping charges and documentation needed to return the product. Please allow 4 – 6 weeks for refund or exchange to be processed.

Refusals - If the recipient refuses delivery, all charges related to the return will be the responsibility of the customer (the party ordering the goods) and will be deducted from the customer’s refund.

APO, DPO and FPO Addresses

• All packages sent via United States Postal Services
• Order will usually arrive within 5 - 7 business days (for in-stock items only)

Multiple Shipments

Where a single order results in multiple shipments, the shipping and handling will be charged based on the items included in each shipment. The total shipping and handling will remain the same - you will not be charged more than the total.

Multiple Delivery Addresses on One Order

When an order is shipped to multiple addresses, shipping and handling will be calculated separately for each address. Additional charges for Overnight and 2-Day Express will apply to each shipping address.

back to top

Currently delivery to all U.S. and International P.O. Boxes is not available.

Price Adjustment Policy

If you purchase an item from DavidMeister.com, which goes on sale at a lower price within 7 calendar days following the date of your original purchase, you may receive a one-time online store credit for the difference between the original purchase price and the lower sale price of this item. To request the on-line store credit, you must contact Customer Service at 1.866.966.7227 within 7 calendar days from the date of your original purchase and provide your order number.

• The Price Adjustment is only applicable for items purchased on DavidMeister.com and will only be offered in the form of online store credit on this website.
• Items purchased with a promotional discount, or on sale are not eligible for a Price Adjustment.
• In the event you receive a Price Adjustment on an item and later return the item in accordance with the Return Policy on this website, the amount of your refund will be calculated on the original purchase price less the Price Adjustment, and excludes shipping and handling charges.
• We reserve the right to limit quantities purchased.

back to top

Return Policy

If you are not satisfied with your purchase you may return the product within 14 calendar days of the invoice date for a full refund according to the following guidelines:

• All returns MUST be purchased from DavidMeister.com and returned in sellable condition (new and unworn), including original packaging and hang tags attached (on correct location on garment). Any merchandise submitted for return reflecting any kind of wear (stains, pulls, damage of/re-attachment of hang tags, etc) will be returned to the customer with a letter stating why the merchandise will not be accepted.
• Returns made within 14 calender days of the invoice date will be issued in the same form as was utilized for payment. All sale items are sold as FINAL SALE.
• All returns received within 15 – 30 calendar days of the invoice date can be exchanged for DavidMeister.com product or online store credit only. Online store credit can only be redeemed at DavidMeister.com with a registered account. Merchandise will not be accepted for return or exchange after 30 calendar days of purchase.
• Refunds will include taxes, but will not include shipping and handling paid for the item, as shipping and handling charges are non-refundable, once an item is shipped.
• If you have received an item from DavidMeister.com as a gift, you can return it in exchange for an online store credit for the current selling price. Please contact Customer Service at or by emailing CustomerService@DavidMeister.com
• If the purchase was made with an online store credit, the return will be issued as an online store credit.
• A pre-printed return address label is enclosed with original shipment that can be used to send product back to us. To return items, attach the pre-printed label to the outside of your package. Fill in your name, address and zip code in the space provided at the top of the return label. Ship the package to us. You are responsible for the return shipping charges. All returns must include the customer order number and billing name.
• If you no longer have a copy of your invoice or Return Label and wish to obtain one, please request one by calling our customer service department at 1.866.966.7227 or by emailing CustomerService@DavidMeister.com
• If product was damaged or shipped incorrectly, please call customer service at 1.866.966.7227 to receive a Return Authorization Number and to arrange for a replacement item to be shipped. There will be no charge for shipping on replacement orders.
• Merchandise will be inspected once received; if garment appears to be intentionally damaged or worn, merchandise will be returned to customer and no refund/exchange will be offered.

back to top

Taxes

Sales tax will be charged for purchases shipped to the following states:

• Alabama
• California
• Florida
• Georgia
• Illinois
• Massachusetts
• Mississippi
• Missouri
• New Jersey
• New York
• Ohio
• Tennessee
• Texas
• Washington
• Wisconsin

No sales tax is charged on the purchase of a Gift Certificate.

back to top